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Frequently asked questions:
When will my order get shipped?
Our shipping time varies between 1-2 days.
Who are we?
Janie Jewelry was created for women who love elegance, confidence, and everyday luxury.
We believe jewelry is more than an accessory - it's a reflection of your style, your mood, and your story.
Our pieces are thoughtfully selected to combine timeless beauty with modern design. Every collection is made to elevate your look effortlessly, whether you're dressing up for a special moment or adding a touch of shine to your everyday life.
At Janie Jewelry, we focus on quality, detail, and affordability - so you never have to choose between luxury and value.
What’s our mission?
Our mission at Janie Jewelry is to make elegant, high-quality jewelry accessible to every woman.
We are committed to offering premium stainless steel, gold-plated jewelry that is waterproof and tarnish-resistant (won't turn black), designed for long-lasting shine and everyday wear.
Our pieces are:
Stylish and timeless
Durable and comfortable for daily use
Carefully curated with attention to quality and detail
We strive to empower women to feel confident, beautiful, and unique through jewelry that fits their lifestyle - without the high luxury price tag.
Janie Jewelry exists to remind you that you deserve to shine, every single day
Are any purchases final sale?
We are unable to accept returns. These will be carefully marked before purchase.
Do you do refund?
Although we don’t give refunds, we will do our best to give you the best of experience. If more than 15 business days have passed since we’ve approved your return, please contact us at janiejewerly@gmail.com.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase. It’s could not most of the time exceed 3.99$.
Can I exchange my products?
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, you can contact us atjaniejewerly@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.You can always contact us for any return question atjaniejewerly@gmail.com.
